eOrders is the dominate leader in online ordering for restaurants all over the world. We understand how vital it is for a restaurant to keep their customers satisfied by providing them with quick, efficient, and accurate service.
Why choosing the right online ordering company
is crucial.
Many online ordering companies fail for one basic reason.
They do not have the technology, experience, and support staff to insure that
orders are delivered safely and promptly to your restaurant.
Delivering the order successfully to your restaurant has been and will continue to be our primary focus. We understand that if an order placed by your customer fails to reach your restaurant you may possibly lose their business. We have implemented the following systems from the beginning to make certain that these issues would never arise.
• Fail Proof Ordering System -
Notifies our 24 x 7 Support Staff when an order is about to fail within 3 minutes
of the order being placed. Such failures include: fax machine not picking up
or offline, busy signal for more than 5 minutes, transmission errors, etc. When
a failure is detected, an eOrders Representative will then contact the restaurant
and read the order to a restaurant employee.
• Accelerated Order Processing -
Our fax servers can handle thousands of faxes per minute. This ensures that
the order will arrive within minutes.
• 24 x 7 Toll Free Support
- Restaurants find this essential for a number of reasons. What if the
toner is running low or the paper is jammed? No problem. Just call our 24 x
7 toll free support line and an eOrders Representative will be more than happy
to assist you.
In this industry, as with everything, you get what you pay for. Choosing the right online ordering service should not be a gamble. Our service delivers what we promise. Here are just some other reasons that set us apart from the rest.
• Before marketing our service to the public we tested
it for two years in restaurants all over the country. During this stage we gathered
opinions, suggestions and comments from thousands of actual consumers so we
could create the complete online ordering system.
• After signing on with our service, we never leave you in the dark. We
provide a comprehensive list of proven marketing techniques to saturate your
customer base with your new found online ordering service. We offer promotional
materials to assist you in your marketing efforts as well.
In an age of ever-expanding technology, online ordering is here to stay. Millions
of people around the world feel comfortable clicking to eat. When you are ready,
eOrders is here to help you feed them.