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The eOrders Difference
Understanding why eOrders is the benchmark in Online Ordering.
eOrders
is the dominate leader in online ordering for restaurants all over the
world. We understand how vital it is for a restaurant to keep their customers
satisfied by providing them with quick, efficient, and accurate service.
Why
choosing the right online ordering company is crucial.
Many online ordering companies fail for one basic reason. They do not
have the technology, experience, and support staff to insure that orders
are delivered safely and promptly to your restaurant.
Delivering
the order successfully to your restaurant has been and will continue to
be our primary focus. We understand that if an order placed by your customer
fails to reach your restaurant you may possibly lose their business. We
have implemented the following systems from the beginning to make certain
that these issues would never arise.
- Fail
Proof Ordering System - Notifies our 24 x 7 Support Staff
when an order is about to fail within 3 minutes of the order being placed.
Such failures include: fax machine not picking up or offline, busy signal
for more than 5 minutes, transmission errors, etc. When a failure is
detected, an eOrders Representative will then contact the restaurant
and read the order to a restaurant employee.
- Accelerated
Order Processing - Our fax servers can handle thousands
of faxes per minute. This ensures that the order will arrive within
minutes.
- 24
x 7 Toll Free Support - Restaurants find this essential
for a number of reasons. What if the toner is running low or the paper
is jammed? No problem. Just call our 24 x 7 toll free support line and
an eOrders Representative will be more than happy to assist you.
In this industry,
as with everything, you get what you pay for. Choosing the right online
ordering service should not be a gamble. Our service delivers what we
promise. Here are just some other reasons that set us apart from the rest.
- Before
marketing our service to the public we tested it for two years in restaurants
all over the country. During this stage we gathered opinions, suggestions
and comments from thousands of actual consumers so we could create the
complete online ordering system.
- Our price
structure does not punish you for growing your business. We charge a
consistent and reasonable flat fee verses a fluctuating and punishing
percentage of the sale.
- After
signing on with our service, we never leave you in the dark. We provide
a comprehensive list of proven marketing techniques to saturate your
customer base with your new found online ordering service. We offer
promotional materials to assist you in your marketing efforts as well.
In an age
of ever-expanding technology, online ordering is here to stay. Millions
of people around the world feel comfortable clicking to eat. When you
are ready, eOrders is here to help you feed them.
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